Shipping & Returns Policy
We aim to deliver your orders promptly and hassle-free. Review our shipping details, return procedures, and refund timelines below.
Dispatch & Delivery
Orders are processed within 24–48 hours. Standard delivery takes 3–7 business days across India.
Free Shipping
Enjoy free standard shipping on all prepaid orders across India.
7-Day Easy Returns
Request returns or size exchanges within 7 days of receiving your package.
1. Order Processing
All orders are processed and queued for shipping Monday through Saturday, excluding public holidays.
- Orders placed before 2:00 PM IST are usually prepared for dispatch on the same working day.
- You will receive an instant confirmation email and WhatsApp message (if enabled) upon order placement.
- Customized or high-demand items may require an extra 24–48 hours for quality check before dispatch.
2. Shipping Time
We partner with India's top courier logistics (Bluedart, Delhivery, DTDC, Xpressbees) to ensure speedy delivery.
2 – 4 Business Days
Delhi NCR, Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata, Pune.
4 – 7 Business Days
Tier 2, Tier 3 cities, and special delivery regions.
3. Shipping Charges & Free Shipping
We keep our shipping simple and transparent with zero hidden fees:
5. Order Tracking
As soon as your package is dispatched, we send an AWB Tracking number and direct tracking link to your registered email and phone number.
You can also log in to your Account Dashboard or visit the My Orders section to track real-time parcel updates.
6. Returns & Exchanges Policy
We want you to love what you wear. If the size isn't right or you're unsatisfied with your purchase, you can return or exchange the product within 7 days of delivery.
Return Eligibility Criteria:
- Items must be unused, unwashed, undamaged, and in original condition.
- All original brand tags, labels, packaging, and invoices must be intact.
- Combos or promotional items must be returned with all constituent pieces.
How to Request an Exchange:
- Navigate to your account profile or contact support at grstyles955@gmail.com.
- Specify your Order ID, product details, and requested replacement size or reason.
- Our reverse logistics partner will arrange a doorstep pickup within 2–3 days.
8. Refund Process
Once your returned package reaches our warehouse and passes quality verification:
- Prepaid Orders: Refund will be credited back to your original payment method (Bank Account, Credit/Debit Card, UPI) within 5–7 business days.
- COD Orders: Refund will be processed via direct UPI transfer or Bank Account Transfer after collecting account details from you.
9. Cancellation Policy
You can cancel your order anytime before it has been dispatched from our warehouse.
If the order has already been handed over to the courier, cancellation cannot be processed directly, but you may refuse delivery or request a return after delivery.
10. Need Assistance?
Our support team is here to assist you with any questions regarding shipping, returns, or product inquiries.